Introducing...Careless

When The Observer’s Technology Editor, Patricia Clarke began investigating a new phenomenon initially dubbed ‘AI psychosis’, she found lives upended by long, intimate conversations with chatbots. But as she followed the evidence from a psychiatric ward in Bristol to the safety teams in Silicon Valley, a far darker story emerged. Guided by AI industry whistleblowers, grieving families and hundreds of pages of chatbot transcripts, Spiral exposes how big tech is running an unprecedented experiment on the human mind. Spiral is a six-part series from Tortoise Investigates and The Observer, produced in partnership with the Pulitzer Center’s AI Accountability Network. Reported by Patricia Clarke Produced by Katie Gunning Sound design by Hannah Varrall Development production by Jess Swinburne and Owen Thomas Artwork by Jon Hill and Michelle Thompson Narrative editor is Gary Marshall The executive producers are Jasper Corbett and Basia Cummings Hosted on Acast. See acast.com/privacy for more information.

Another batch reveals childhood records dating back to when she was just three years old. Nkechi talks to the Children's Commissioner for England, Rachel de Souza, and receives a long letter from Camden Council. Reported by Ashley John-Baptiste and Madeleine Parr Produced and written by Madeleine Parr Sound design by Simon Panayi Artwork by Jon Hill The editor is Jasper Corbett Careless is a 4 part original series from Tortoise Investigates and The Observer. To binge listen to all episodes today, ad-free, subscribe to The Observer. Or subscribe to Observer+ on Apple Podcasts or Spotify to listen to all our podcasts, including this one, without any ads. Hosted on Acast. See acast.com/privacy for more information.

To culminate Careless, a new investigative series from The Observer, we invite you to join actor Nkechi Simms, broadcaster and Careless reporter Ashley John-Baptiste, and Observer producer Madeleine Parr for a special online event. Together, they’ll take you behind the scenes of the investigation, explore why so many care leavers are being denied access to their own histories, and answer your burning questions. Hosted on Acast. See acast.com/privacy for more information.

After months of bureaucratic delays, Nkechi finally sits down with her care files. But is it always better to know? Ashley asks Baroness Lola Young, who grew up in care, about the impact of reading her care records. A social worker reveals the reality of how records are written. Reported by Ashley John-Baptiste and Madeleine Parr Produced and written by Madeleine Parr Sound design by Simon Panayi Artwork by Jon Hill The editor is Jasper Corbett Careless is a 4 part original series from Tortoise Investigates and The Observer. To binge listen to all episodes today, ad-free, subscribe to The Observer. Or subscribe to Observer+ on Apple Podcasts or Spotify to listen to all our podcasts, including this one, without any ads. Hosted on Acast. See acast.com/privacy for more information.

Nkechi is frustrated by the lack of clarity and delays from the council. She seeks advice from the poet, Lemn Sissay, who also grew up in care. A lawyer recommends she should go bananas. Reported by Ashley John-Baptiste and Madeleine Parr Produced and written by Madeleine Parr Sound design by Simon Panayi Artwork by Jon Hill The editor is Jasper Corbett Careless is a 4 part original series from Tortoise Investigates and The Observer. To binge listen to all episodes today, ad-free, subscribe to The Observer. Or subscribe to Observer+ on Apple Podcasts or Spotify to listen to all our podcasts, including this one, without any ads. Hosted on Acast. See acast.com/privacy for more information.